How do you describe customer service on a resume

Posted by Pro Resume Writers Adelaide on 1 Mar 2026

When you are applying for a customer service position, it’s crucial to emphasize your relevant knowledge and experience in your resume. A professionally written resume can make significant difference in obtaining the job you’re looking for. At Pro Resume Writers Adelaide, we specialize in writing resumes to make you stand out from your competition. In this article, we will go over tips on how to describe the customer service aspect of your resume.

  1. Utilize action verbs: When describing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively engaged in your customer service activities and are able to show results.
  2. Include specific job duties and responsibilities: Be precise when describing your service experience. Instead of telling the reader that you "worked in customer service," you should say "managed the team of customer service representatives and handled customer complaints."
  3. Offer metrics: Include relevant indicators such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Your resume should be tailored to your needs. your resume according to the customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. uploading it to ensure it’s not erroneous. If you need help look into professional help at Pro Resume Writers Adelaide.

If you follow these advices follow these suggestions to create an effective customer service resume that effectively highlights your relevant experiences and abilities. Remember to adapt your resume to the job you’re applying to and be sure to proofread your resume prior to submitting it. Pro Resume Writers Adelaide can also assist in creating a professional resume that displays your capabilities as well as your experience.

I used Adelaide Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Very professional and easy to deal with. Im very happy with my new resume.
Flora Johnson
Very friendly staff with prompt service - They will leave you smiling with the results!
Marjaex
Very happy with the level of service and the end product. Highly Recommended. Thanks again Tanja.
Yab
I was amazed how quickly and efficiently my request was making progress during COVID lockdown. First I made a contact in the chat where we had a short conversation. Then Tanja and Gemma from Adelaide Resume contacted me over the phone where we discussed the particulars. I am good in my specialty, but writing resumes is not my strongest skill. As a result I got the resume and the cover letter reworked really well. I believe my chances of getting a good job got way better now than before.
Kateryna D
Thank you for my brand new resume and cover letter - I literally received a call within a day of using my new documents. Absolutely thrilled with the service and quality of output. Thanks again.
Khuma Kant
I am a experienced RN and had my resume updated including a cover letter done by Tanja Coyne at Adelaide Resume. The result was absolutely brilliant she had managed to get in all my years of experience and at the same time highlight my key achievements the resume was professionally presented as with the cover letter. I would highly recommend this service it was within the timeframe and the cost was affordable friendly service great team working there.
T Kaye
Thank you for a job well done. My resume now stands out from the rest, and it has a real modern appeal. I appreciate the excellent customer service and prompt delivery of the documents.
Kaye Ramos
A very professional service that achieves fantastic results. With my new look resume and cover letter, I applied for a job on Monday and had an offer by Friday. Highly recommended.
Joshua Booyens
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our very experienced resume writers will make sure your new resume stands out from the crowd.

We’re a team of highly qualified and seasoned HR professionals, recruiters, and consultants who are dedicated to delivering an exceptional, well-written cover letter or resume.

We pride ourselves on our vast understanding of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide range of professions, industries, and areas means that we can create a high-quality, impactful resume that suits your personal needs.

Our end goal is to deliver you with a striking and impressive resume that is correctly optimised for success in Adelaide‘s competitive job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be confident that you will be happy with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 986 051